I switched to Telus about 6 months ago. The actual service has been great, but their customer service and business practices are downright dishonest. 3 times now they have raised my bill without any warning, when I call they claim a "misunderstanding" and it took talking to multiple people to get it corrected. The last time I took detailed notes, and may or may not have "archived" the conversation. FU Telus and your BS shady tactics.
I never had any issues like that with Shaw, but was on a grandfathered account and got sick of paying too much for very poor channel selection. Both companies totally suck.
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