Pizza chains that have you phone a call centre and then the call centre can't keep up with the volume of calls, so then you end up waiting for awhile.
There's no way quickly phoning for a pizza should prompt an option of "If you're tired of waiting, you can press 2 and get a call back when an agent becomes available".
You're not a bank or insurance company, F that noise. I could have driven the 5 minutes to the location and placed my order before you clowns got to my call....literally.
The worst part is, you pick up your pizza and there's like 7 employees hanging out and phones right there, but nope, gotta wait in line with hundreds of other callers across western Canada so they can save a buck!
|