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Originally Posted by Bobblehead
One number does not equal one phone line. They may have 1000 phone lines that are swamped.
I'd imagine it would be brutally difficult to hire a truckload of people when 90% of the calls would come in on 1 or 2 days. That would be a staffing nightmare.
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i realize it's not one phone line, but they could have a few numbers for ontario, a few for alberta etc. Thats my point.