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Old 01-12-2014, 08:45 PM   #1
Buzzard
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Default Dealership dinged our car up...advice pls.

Hey guys. I'll try to make a bit of a long story short here. We had our car in the other day at a local, well known dealer for some repairs which were on warranty. Now, to be honest, I can't stand these clowns, but we get free oil changes and go there for warranty work which happens to have been three times now. (it's a 2010). Every single time we have to deal with them, there seems to be some kind of issue, and I'm not exaggerating.

So my wife went there to pick the car up. One of the service dudes was bringing it around from the back and somehow skidded around the turn and slid into another customers car. My wife watched it happen. Now they made no bones about it, they'll have the damage repaired asap.

Now I've had a couple days to chew on this. There's probably a good $5000 or so of damage I bet. The whole front bumper as well as quarter panel will need replaced. In all honesty, I can not be confident that this will go off without a hitch. They're bound to screw this up somehow. Now we like the car, it's been good, but I do have fears that once the warranties up, it may become a bit of a money pit going by some of the issues we've had with it. Before this even happened I was considering looking at something else to replace it. And now, if and when we do want to sell it at a later time, there's the record of body damage to it, so of course it's going to be worth less.

I guess my advice needed here for someone maybe in the know, is it a possibility to somehow negotiate this damage into buying a new car through them somehow? If so, any advice how to go about it in a way that puts us ahead, rather than them? FWIW, I'm not underwater on the loan on it, I've made quite a few extra payments.

I really hate to even think of buying a another vehicle through them, but it might be a better option, and moving forward, forget the free oil changes, and go to another dealer for any possible warranty work if needed.

Advice appreciated, Thanks
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