I had an odd experience with Trail, bought a dishwasher, arranged delivery on a day that my wife was home, paid full balance up front. So delivery day arrives, my wife lets them in, they remove the old dishwasher, get it out to the truck, open the box to the new one... and it's smashed.
Ok, accidents happen, so I call up the sales guy I dealt with to find out how quickly they can get us a replacement and through some negotiation we end up with the next model up from that dishwasher line. Ok great, let's arrange and new date and get it installed.
So the second install date shows up, the guys bring a new un-smashed dishwasher and what do ya know, I'm in need of a $20 speciality hose that no one mentioned. Yeah ok, whatever, here's a cheque, I just want the damn thing installed... months later the dishwasher is running fine, but I'm not sure they even cashed the cheque I wrote for that hose. Drivers/installers trying to pull a fast one for some lunch money? Who knows.
Yeah anyways, I'm not sure I'd recommend Trail or not, it was just an odd experience.
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