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jolinar of malkshor · 05-13-2006, 10:21 AM

The other day I ordered Chinese food from the Chinese Kitchen. It was a friday night so I expected that my food may take a bit longer than normal. I ordered at 8pm. The lady told me it would be about 40 minutes. Sure, no prob. By the time 10pm rolled around I called back to see what was going on. I was told that they were very busy and it should be there soon. I told the lady that since it has been more than 1 hour from the time they said it would arrive (2 hours in total)(no phone call to say it would be longer) I expected some kind of reduction in price. I was told that they could give me 15% off and thats all. I wasnt satisfied. I thought that I shouldn't have to pay for it at all let alone just 15% off. But I said lets split it 50/50. NOPE no deal according to Mr. Chinese kitchen. He would rather throw it in the garbage than try and satisfy a customer from a mistake they made. So , I said take it back. Had to order pizza that night instead. Chinese Kitchen just lost a repeat customer.

I am tired of the poor service in this town....

05-13-2006, 10:21 AM	#1
jolinar of malkshor #1 Goaltender Join Date: May 2006 Exp:	I am tired of poor service!!! The other day I ordered Chinese food from the Chinese Kitchen. It was a friday night so I expected that my food may take a bit longer than normal. I ordered at 8pm. The lady told me it would be about 40 minutes. Sure, no prob. By the time 10pm rolled around I called back to see what was going on. I was told that they were very busy and it should be there soon. I told the lady that since it has been more than 1 hour from the time they said it would arrive (2 hours in total)(no phone call to say it would be longer) I expected some kind of reduction in price. I was told that they could give me 15% off and thats all. I wasnt satisfied. I thought that I shouldn't have to pay for it at all let alone just 15% off. But I said lets split it 50/50. NOPE no deal according to Mr. Chinese kitchen. He would rather throw it in the garbage than try and satisfy a customer from a mistake they made. So , I said take it back. Had to order pizza that night instead. Chinese Kitchen just lost a repeat customer. I am tired of the poor service in this town....