From the article.
Quote:
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Among those negligent acts was “failing to inform Marit that Diane-35 should be discontinued three to four months after signs of acne have completely resolved” and “continuing to renew Marit’s prescription in the face of Health Canada warnings advising consumers of the risks of taking Diane-35.” The lawsuit alleges other pharmacies provided the necessary warnings where Shoppers did not.
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Sounds like something they should have brought up with her.