I looked into this a little more. I guess a while back, the entire parking lot was viewed as uncontrolled intersections so the rule of "person on the right has right of way applied" Recently (within the past 5 yrs) insurers have updated their fault charts. They now look at it as there is an "implied" stop sign at the end of each row of parking slots meaning if you are entering the main feeding road in the parking lot you must come to a stop and yeild to anyone going in either direction.
So long story short, she was quite right. But only recently.
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