Quote:
Originally Posted by Yamer
So just a heads up for those folks who, like me, got shafted on the Coat Fiasco of 2013: I was charged $6.50 shipping on an $8 toque. Didn't come off my credit card bill.
Can I just return this in store and ask for shipping costs back? Anyone have any experience with this?
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Their policy on their website says you won't get shipping cost back:
http://www.marks.com/shop/en/marks-m...g/ReturnPolicy
You may get a sympathetic manager at a store if you explain the situation...
Your best bet may be to call their customer service line and try to get a refund for shipping through there:
http://www.marks.com/shop/en/marks-m...atalog/Contact