Mark's seems to be very weird about their order detail emails they sent out.
My original email outlining my order showed:
Quote:
Order Subtotal: $114.75
Order Discount: ($38.95)
GST: $3.80
Shipping: $6.50
Shipping Tax: $0.32
Order Total: $ 86.42
|
Four hours later I got a similar order breakdown "thanks for the order" email showing
Quote:
Sub Total: 75.80
PST/QST: 0.00
GST/HST: 3.80
Total: 79.60
|
I assume I will be charged the $6.50 for shipping.
When I originally found out I wouldn't be receiving my jackets I emailed inquiring on the update of my shipping cost (assuming it would go down with fewer things ordered and less weight). I was told that all orders were $6.50 shipping. I complained a bit more and was told they will be sending me a $10 gift card that is good for in-store purchases.
Not really happy with my overall experience, but I guess they've done enough on their end to try and make it right..