From Virtex, posted yesterday
Quote:
Nov 19 to present we have 1530 people waiting for verifications. In the past 4 days alone we have verified 268 customers. With 12 staff dedicated full time to verifications as of today, at a target of 10-20 verifications per person, that comes to 120 to 240 people per day. Currently we are working on verifications submitted between Nov 19th to Nov 25th. With the increased staff our target is to be caught up in 2 weeks. New verification requests are also coming at around 100 per day. To address this workload I am working on two fronts:
1) Training 6 new additional human resources TOMORROW
2) Third party verification portals that are FINTRAC compliant for Canadians and that allow you to do your own verification through their API. Applications have been filed and once finalized it will be a matter of days to make live on the site.
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