I can offer no words of comfort, but CIC sucks.
Long story short, I applied for a replacement citizen card 9 months before I was scheduled to travel, as I needed it to renew my passport. The process was supposed to take 6 months according to their web site and it ended up taking 11 resulting in me missing my friend's wedding and I was on the wedding party. After the card came in, the passport only took 3 days =/.......
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