I'm really starting to loathe Car2Go. I realize the alternative is "no car2go", and logically therefore having it available should be better than nothing at all, but I'm becoming less and less able to convince myself that that's true given the number of times it's pissed me off.
On the off chance I can find a car available within a 5 block radius of where I need one, a large portion of the time I get an error when I try to reserve it. I'd say this happens probably 50-60% of the times I try to reserve. Which is really annoying.
However, it's NOTHING compared to what's happened to me twice this week (and about 10 times since summer), which is that I successfully reserve a car, walk to where it is on the map and... no car. It's nowhere to be found. I walked all the way there, usually out of my way, to try to get the god$%*( thing and it isn't there. My phone app says it's right where I'm standing, but no dice.
Hilariously the phone app also has no "help" feature or ability to press a button to call customer support. Likely because they'd be inundated by callers complaining about walking around in the cold looking for non-existent cars.
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