Report for the Bell folks...
I called Bell to report the audio problems. The rep who answered my call had no idea what I was talking about, but I eventually got her to transfer me to a higher level Technical Lead.
He was somewhat surprised to learn that I was having an issue, and he did not have any active alerts about SNET West, but he listened to the sound from my TV and acknowledged that it's a widespread issue.
He apologized profusely and said that it may not be fixed tonight, but it will be looked at right away, and if they can fix it, they will.
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