http://www.theglobeandmail.com/globe...article552349/
Quote:
Check and see if there have been any changes to your cellphone agreement since you first signed your contract, advises Cellphones.ca. Changes will be noted in the bills you receive each month. Because of the Material Adverse Clause in your contract, says writer Scot Cerullo, you have a right to terminate without paying an early termination fee, should any terms or conditions change.
Mr. Cerullo also suggests finding legitimate "dead spots" and making lots of calls from those areas, so that you can accumulate a large number of dropped calls. Then, call and ask for a supervisor and use your dropped calls as ammunition to complain about the service.
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I imagine people have successfully done this before. It seems unreasonable that they charge you monthly for services that they are admitting that they will not provide. I would politely give them a call, and if they refuse to cancel, tell them that you will submit a complaint to the BBB.