If Fido won't do it, there are unlockers online. You want to find ones that do factory unlocks. Basically they work on your behalf to get Fido to tell Apple to add your phone to their "unlocked" inventory. When they are done iTunes will tell you the phone is unlocked.
There are other ways to unlock phones using software, but i you reset your phone or even sometimes do an OS update, it will revert back.
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