Quote:
Originally Posted by Erick Estrada
Maybe my advise is not sound for the OP but if he's hard up for cash there is nothing forcing him to pay that bill. He can give them the phone back and tell them he refuses to pay for serivices that weren't fairly/properly disclosed. Sure there is the threat of this showing up on his credit rating but it won't destroy his life as long as it's not a regular occurance. My point is that there is always a choice and you have to look at your situation and weight the pros and cons of either being out $600 or having possibly a line on your credit rating.
At the end of the day fotze is right in that if you signed a contract it is on you to read the fine print.
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I was foolish, partied a lot in my 20s, and missed and defaulted on two loans. It took me four years to get my credit rating back up to par. There is no way I am going to deal with bad credit ever again.
Having said that, I should have had warning bells go off, as fotze said, when she mentioned a second number, but she did say that after a three month 50% off special payment of two phone lines, I would not be charged again, and she treated it as a mere technicality.
I mentioned twice that I had no need, nor desire to have two phone lines, and she assured me it was the 'cheapest' way I could get a new Galaxy 3, and I would be paying $49.99 plus $35.00 (with tax) x 3 months. I ever asked "are you sure?" and she said there would be no extra fees, and I did not have to use the extra line.
The word "contract" never at any time came up, let alone a 36 month contract that was minimum $55.00/month extra, on top of my regular bill. I still have not even touched the other number. The problem with these written contracts, is the dealerships don't exactly encourage you to read all of it when you are at the front of a line. Personally, it's intimidating to read through a long cell phone contract, while others are giving you dirty looks, and rolling their eyes at you. Plus, I was raised to trust CSR's, as most people are. I guess Rogers takes advantage of these two factors.
In any case, I am going to see what I can do, and will be at the head office for Rogers Alberta, and try and persuade one of the higher ups my situation. I like the idea of social media, as the plan to make large signs, plaster them all over my car, and park it where customers have to pass to get to the Rogers dealership sounds good. I'm actually getting pretty pumped to do this. I may even print out 50 articles about how cell phone companies are practicing morally questionable business procedures, and 100 copies of my "personal experience" at a Rogers/Airsource location