Quote:
Originally Posted by starseed
This last August I called to ask for a better plan, and they put me on a good $56 loyalty plan with unlimited canada-wide talk/text voice mail, and 2gb of data. Apparently they considered that as a new contract?
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Does it show up on your bill as a $56 plan or something like eg. $76 plan -$20 loyalty discount? Many discounts have a limited term and are applied at the start of a contract. That's all I can think of.
In any case, they most likely consider it a renewal when they put you on this plan.