Quote:
Originally Posted by fotze
Missing an appointment because they didn't remind you of the appointment is the dentists fault now?
I always get annoyed when they phone to remind me but I guess that's why.
Isn't keeping appointments just a basic skill of being an adult?
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This was before the days of smartphones with calendars and when they always phoned and sent reminders but my appointment slipped through the cracks (girl even admitted they had an issue that month) with them and they tried to pass the cost to me. I discussed how this could be resolved but this guy was a hard ass and was condescending to me. It's one thing to charge a fee for not cancelling but to charge the entire checkup (that was what it was at that time) is to me unacceptable. I assume a lot of people that month missed their appointments and this dude was trying to recoup his full business for it.