View Single Post
Old 09-24-2013, 07:45 AM   #472
Erick Estrada
Franchise Player
 
Erick Estrada's Avatar
 
Join Date: Oct 2006
Location: San Fernando Valley
Exp:
Default

A word of caution for anyone that gets special discounts from Rogers. Ask for Rogers to ship you the phones and not reserve them at a nearby store. We received notifications that my wife's 5C was shipped and ready to be picked up at the Beacon Hill Rogers representative and when she went to pick it up they wouldn't give her the phone because they said that her $40/month plan was not iphone eligible and there was no way Rogers would give anyone that plan and a new iphone. They basically sent her home and it was a little embaressing for her going to pick up a new phone and being sent home. I was on the phone with the girl in the store giving her the reference number to check as this was all set up specifically for a 5S ($60/month) and 5C ($40/month) and she said she could see the plans it just wasn't possible for either plan to be iphone eligible. I had to call Rogers this morning where they appologized and shipped us out two phones directly to us today. Seems the representatives may be out of the loop for discounted plans.
Erick Estrada is offline   Reply With Quote
The Following User Says Thank You to Erick Estrada For This Useful Post: