Quote:
Originally Posted by DoubleK
I'm sorry, but I don't see how that employee was out of line.
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Yeah, not really out of line. Just a big old "we don't really try to solve problems on site, we'd rather send you 40 blocks away, and maybe they have a remote for you, after we just told you on the phone that we have the remote". Thanks for nothing. It's a $12 piece of plastic, that I can't buy at wal-mart.