It was weird, there were no charges ever put on my Credit Card but they had associated someone else's credit card to the account and purchased stuff on it. I did get notifications that all the purchases were refunded back to the card they were purchased on, that was actually done right away before they even contacted me back about it. So technically they looked into the issue within a day or two but didn't get back to me about my restricted status of the account for a couple of weeks.
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