Quote:
Originally Posted by malcolmk14
Nope I would have spoken to a manager, fairly and calmly highlighted my concerns, see what he or she had to say, and then if I still saw fit would have requested the gratuity be removed or decreased to something like 10% like a normal person.
|
Exactly. Some people are irked when it comes to auto-grat. Trust me, there is not a restaurant manager in the world who won't take it off or reduce it if there are reasonable service complaints. If you have a problem with auto-grat given that the service was reasonable or good, than you should've hosted the dinner party.