Quote:
Originally Posted by ken0042
I do agree that in a case like Alberta_Beef's leaving pennies may not have been called for; a 0 tip maybe.
However leaving pennies does send a powerful message. The reason for no tip wasn't due to being cheap, forgetting, or any other thing that could be dismissed. It tells the server you had a real problem with the service.
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I did this once MANY years ago and it was on a Visa bill (back in the day of the carbon copies) so they knew it wasn't just being cheap. I left a one cent tip.
Without going into the whole story, the experience was awful. Not just our server, but the service of the whole restaurant. Our food took forever, was cold, got a broken glass, etc. You think of things that can happen to you in a restaurant and it did.
ANYWAY, there is a bit more to this story than just that. As fate would have it, I made the boneheaded mistake of leaving my brand new Oakley sunglasses at the restaurant. Got home and noticed and knew right away where they probably were. As you can imagine I was a little nervous about returning to the scene of my 'insult' no matter how deserved it may have been. As well, I was also worried that perhaps the server might just take them in lieu of the tip I didn't leave and they would simply say, they didn't find them.
I called first to make sure they had em. They did, and nothing else was mentioned on the phone. So I drive back and I'm thinking, 'ok, sneak in, make the trade so to speak, and sneak out'. However when I got to the front I told them why I was there and the hostess said, 'oh you're the guy who left the glasses. We'll go get them for you, but the manager will bring them out to you.'
So I'm a little nervous now. But it ended up being ok. The manager just wanted to check with me to see why I was so displeased with the service. After I told her the various points she seemed satisfied and actually gave us a voucher to use for our next visit so we would come back and try them again.
But at the time it was a pretty funny and somewhat nervous experience.