I actually did that (the email part).
He said he would, but didn't. I then followed up with them and the rep called me back. They said they don't do the email thing anymore because if they send you what you are getting in the email, you can tell your friends and family to get the same thing.
I then asked him to tell me exactly what I am getting and confirmed once again that my bill would not go up ever and he said yes.
Unfortunately like you said, it probably doesn't matter. Either way if my bill goes up in 6 months I will just tell them to revert to what I was getting before.
I know for a fact this rep was brand new. I could hear him talking to the guy training him and the guy training him was telling him to tell me the exact package.
I guess I will find out sooner or later.
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