Quote:
Originally Posted by Dion
Being a dickwad to your customers is not going to gain you any support. An attitude like yours can spread quicky and hurt the owner of the bar and his bottom line when customers go elsewhere for a few drinks.
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While I do understand your point Dion, and you are 100% correct at a glance of my post, there are times, in any industry, where the party providing service can draws a line in the sand and tells the customer to go eff themselves. Call it entitlement if you want, but if you are forced into business deals by your employer that you lose money in personally, even though you have zero stake in the business, you have the right to call a spade a spade. Also, my employer has the right to fire me if he gets too many complaints. I have worked in the service industry for 7 years at three different places and received 2 customer complaints that were unrelated to me being a 'dikwad'. Have been fired zero times and been lauded for customer service at every step, but I am selectively a dickwad and will not apologize for it.