Sounds like the cop tapped on her window so she'd roll it down.
She took offence and gave the cop an ultimatum. When she refused his request for ID and instead decided to use her phone the cop removed the phone from her.
She then agreed to get out of the car where the cop handcuffed her. She got out of control and the cop took her down to control her. As he took her down she hit her head. He then used his body to keep her down.
Moral of the story: listen to the cop and do what he tells you to do.
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