Quote:
|
Originally Posted by fotze
I'm not outraged if that is the way it came across. Car insurance is for if I do something stupid, not if the car just all of a sudden dies.
I think the problem is that even if you do buy that extended warantee, THEY STILL try and dick you around, blame you for breaking it and all that.
I just think it is all just an uneccessary game to try and pry a few extra bucks from the pocket.
Maybe some retailers should try and do something different once in a while. Imagine if futureshop started a new campaign where they embrace the customer before and AFTER they buy the product. Wow crazy concept I know.
|
actually, i heard different (and experienced) for futureshop.
when i bought the extended warranty for a cell phone i got, i was told, that it covers accidental damage (except water damage i believe), so even if I accidentally dropped my phone on the ground, and it broke, they will give me a brand new phone over the counter. the guy said, as long as the phone is in one piece, they will give me a new one. he even joked about as long as you're not running a car over the phone, it'll be fine
Anyway, so 1 day the phone stopped working, i brought it into futureshop, well, they didnt have the model anymore, it was discountinued so they replaced OVER THE COUNTER a brand new better phone with color screen (this was a few years ago). I was extremely happy with the warranty i bought (it was only $20).
So from now on, when i buy items at futureshop (except computers) i actually BUY their extended warranty, it is actually useful when you think of it. say you got an xbox 360, you bought the extended warranty, and it falls off the shelf by accident (dont ask me how), they WILL replace your xbox and give you a brand new one. Someone tell me how that isnt good for us as customers.