[mykalberta]

I can see how it would be a problem because some people are just cheap pricks.

I see two solutions to this problem.

1 - For your business its probably difficult. I would probably force the customer to pay the full amount before I even installed the cabinet. If there are problems after installation then you need to figure out who screwed up.If its the company then there should be a discount on the price. If it was the customer then they should have to pay more for their own mistake.

2 - you build in these cheap pricks into the price for everyone. Alot of companies build in things like that into the price, yes it screws everyone instead of those who should but thats life, alot of times a small group ruins it for the larger group.

It probably reduces the number of clients your company has but it allows your business to run efficiently. A small well run business is better than a large poorly run business IMO.