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Originally Posted by Flames in 07

Well you and I fly different AC planes then.

There's more than one so that's likely.

Originally Posted by Flames in 07

My last flight last week was 2.5 hours long and that thing reset 6-8 times during the flight.

I've never been on an AC flight that has had any resets on the entertainment, my anecdote can beat up your anecdote?

Originally Posted by Flames in 07

I think what people don't realize is that when customers pushed airlines to be all kinds of forms of discount airlines services like coke zero, on demand entertainment etc need to be cut.

This doesn't make sense, customers aren't the ones in the board rooms deciding what an airline does with its fleet. The other airlines and what they do are what pressure airlines to make those decisions. Customers choose the airline that offers the best value for that customer, if airlines want a bigger slice of the customer base they have to ensure they offer an equal or better value proposition to the customer. Different things are important to different people (price, space, entertainment, rewards, service, schedule, etc), and the more things are equal the smaller the difference that will make a customer choose one airline over another.

Price is one of the biggest factors, so they have to price close to each other, and as a result have to walk a narrow line between cutting as much as they can so they can break even or turn a profit and still offering enough to out compete the other guys.

Originally Posted by Flames in 07

If the public demanded a full service airline with the perfect pitch when you recline and all the legspace you want, people would pay for it. But they don't.

And if an airline offered a full plane business class service and seating for the same price no one would fly another airline if they could help it.

Again it's a fine line to walk between being competitive and trying to make some money, but I agree in that for the most part most customers won't pay more.

Originally Posted by Flames in 07

maybe not you in particular, but like i said earlier this thread jumped the shark with TV and coke complaints.

Again, airlines are competing for customers, and the difference between them is so narrow that the things that can make someone choose between one or another do approach the level of trivial.

If I'm flying somewhere, and the flights are the same price, the times are the same, the service is the same, what is the problem with choosing AC because I can watch a new movie rather than TV? Or choosing WJ because I can get a Spolumbo's sandwich. I don't know why that's "complaining", that's choosing the better value proposition among almost identical choices.