Quote:
Originally Posted by browna
Sucks for sure.
Though, it sounds more like the guy who promised things in 3 weeks is the problem here. From the posts earlier in the thread (Post #29), it looks like they said 4-6 weeks is standard turnaround time. This coming Friday will be 5 weeks from the order. The fact that he didn't charge the extra $25 to make it "rush", just said he'd make it "rush" is also pretty sketchy and ambiguous to throw out there.
The single guy is making the company looking bad by overpromising something, when the timeline so far falls within the original terms that were discussed for custom orders.
But yeah, no excuse, and one more reason not to shop there.
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I couldn't agree more and I would have gladly paid $100.00 for rush shipping if I would had known it would make a difference. I thought I could just negotiate that in our order since we were shelling out over $3000.00 and the fact of the matter is they knew I wanted these ready for the start of the playoffs. I made that very clear. Hopefully I hear something back tomorrow, so far this is just pathetic. Edit: Also... how have people who ordered theirs days after ours gotten theirs before us?