Sucks for sure.
Though, it sounds more like the guy who promised things in 3 weeks is the problem here. From the posts earlier in the thread (Post #29), it looks like they said 4-6 weeks is standard turnaround time. This coming Friday will be 5 weeks from the order. The fact that he didn't charge the extra $25 to make it "rush", just said he'd make it "rush" is also pretty sketchy and ambiguous to throw out there.
The single guy is making the company looking bad by overpromising something, when the timeline so far falls within the original terms that were discussed for custom orders.
But yeah, no excuse, and one more reason not to shop there.
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