Quote:
Originally Posted by bluck
What do you guys think??? Any changes?? just a first draft.
Needless to say, I will find it very difficult to peruse a future relationship with River City Sports. Some members have suggested some sort of compensation in terms of cash back or a specialty item such as a hat for the headache this has caused. I will leave that in your hands. I would appreciate if you could look into the status of the order. I have been dealing with Rob Main (1-800-950-8201) as my first point of contact.[/FONT][/SIZE]
Sincerely,
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Not that I'm in this order group--though I have been following your unfair plight...
At any rate, just noticed this typo ("pursue" is what you're after, I think!). Just wanted to point it out in case it went missed!
Otherwise, very professionally done. If I received that letter, I would be most upset that I had not fulfilled my duty as a service provider. Very well said, direct and unemotional!