I feel for ya man but the whole thing about them not having a copy of your receipt is pur bull sh*t. They asked you for all your personal info when making out the bill correct, Name, address, city, etc.? They should be able to pull up your "history" and reprint the bill. Any sales receipts HAVE to be kept for 3 years. I would honestly contact Future Shop head office or this number1-800-663-2275Write us at:Future Shop
Attention: Privacy Manager
8800 Glenlyon Parkway
Burnaby, BC V5J 5K3
Good Luck
taken from:
http://www.futureshop.ca/information...vacypolicy.asp
Quote:
Information Future Shop Collects from You
When you purchase a Future Shop product or service, you may need to provide us with contact and payment information (such as credit card information) so that we can process your request. Examples where we need contact information include delivery services, product servicing, in-home installations, warranty coverage, and rebate requests. If we collect this information, we will also ask for your consent to use this information to send you promotional information on products and services.
When is My Information Removed?
We keep your information only as long as we need it for the products and services you're using and for a reasonable time thereafter or to meet any legal requirements. We have retention standards that meet these requirements. We destroy your information when it is no longer needed, or we remove your personally identifiable information.
You can also request that we remove your information from our records. Subject to our requirements for continued retention of your information, for example, for billing, audit, or warranty purposes, we will make every reasonable effort to honour your request.
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