I'm kind of Disappointed in River City.
While it's fine and dandy that River City Sports does good work, in my mind, part of the whole point of initiating a group buy was to a) get a bulk discount but b) to ensure we would have jerseys in hand prior to the playoffs.
At the onset, it seems as though they were quick to promise delivery of the jerseys on time. In my eyes, they didn't actually meet their promise of getting our jerseys 'rushed'. Instead, their facility is swamped with other orders. In light of the amount of business we gave him with one order, I was under the impression they would expedite service and actually try to 'rush' our order - as promised.
Regardless of how good they are, if a business doesn't produce on a timeline that they've agreed to, it makes me a lot less likely to recommend in the future. I know things invariably happen, but saying they are worth it and not offering anything in the form of recompense is pretty bad. My opinion.
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