Quote:
Originally Posted by sclitheroe
This makes me laugh. So 2/3rd's of your customers are fans, out of the approximately 36% market share WestJet has (September 2012 numbers, close enough). So really, only 24% of all air travellers in Canada would strongly recommend WestJet. The rest either wouldn't recommend you strongly, or are completely indifferent, or as we've seen, are a vocal minority that really wouldn't.
Spouting off about shareholder value and load averages does nothing to appease anyone posting in this thread.
But carry on, it should be interesting.
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Not overly interested in appeasing anyone. Everyone has a choice who they would like to fly. I certainly appreciate every time someone chooses WJ and hope the next experience everyone has flying with us is a positive one.
I'm not here to change anyone's mind, only present information to give the dialogue some context. I'm open to discussion and can certainly provide as much rationale and context as I am aware of and capable of. I, of course, realize this is probably not a thread that's interested in that though.