Been on both WestJet and Air Canada on the past few months on a short flight and can honestly say I preferred Air Canada, seats were a bit better and in flight entertainment was FAR better. I think they both had Coke Zero so it's a sawoff there.
Service was equally pleasant in different ways.
But I do think WestJet has eroded away the clear advantage they had customer service wise.
__________________
Uncertainty is an uncomfortable position.
But certainty is an absurd one.
|