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Originally Posted by fotze
Be prepared to be dissapointed by the united website. It may work but don't get your hopes up until its confirmed.
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Some tips/comments from those who have been having trouble using the United website to book...
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For those that had some issues with the United website. I, too, had some problems initially. I was on a desktop Mac using Google Chrome as my browser. It also booted me out just at the payment stage. I went to my laptop Mac and was able to book through and pay without issues. Don't know what the glitch was. If you are having problems, I suggest using the United.ca website and trying a different web browser.
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We finally did it. It was tough to get it booked. We had the same problem as another user and couldn't book on our Mac. We finally tried on our PC after seeing Ken's note and got our trip booked
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I had same issue, what you have to do is go to the United home page, make an account, and search from the home page. it then takes into account your account address and the price will show up with a CAD behind it.
Took me 30 minutes to figure it out.
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Just booked for 4 of us in February 2014 and had to call United customer support as it kept on giving me errors. Had to be on hold for over an hour while they tried to confirm the flights and honor the price I got online. They admitted their website has a glitch to it and alot of errors. I was on-hold for so long because while they can honor the prices for the United flights they had to call Air Canada to get the prices for those legs of the trip.
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Another option is to try the same dates on Orbitz or Expedia.