To play devils advocate here...I remember hearing that the employment rate in Alberta was as close to 0% as it could be. They could not fill jobs anywhere.
They interviewed the guy that Ralph yelled at, 10 years later. He used the incident to turn his life around. While his tactics were not right, he was human...and that is why he was loved.
http://www.theglobeandmail.com/news/...article588988/