Quote:
Originally Posted by Rathji
I had this problem for a while. Shaw came out and replaced the Gateway for me. Working fine ever since.
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Same here. 2 years of frustration and finally convinced them after 3 service calls to replace the gateway. Boom, everything is fixed.
Be firm with them and say you are leaving if your box is not swapped. They may even get someone to install a signal booster to your house like they did with me.
My Gateway was faulty, but they came and rewired my house before fixing the obvious, so cut to the chase and get that box swapped.