I had meant to mention this a couple days ago but this article popped up on PC Gamer in which an EA rep said they were offering refunds for SimCity.
Quote:
Forum threads filled with complaints popped up like a line of apartment blocks, and in one such thread, Origin Global Community Manager Marcel Hatam says refund requests are available for those affected by launch problems.
“If you regrettably feel that we let you down, you can of course request a refund for your order at http://help.origin.com/contact-us, though we’re currently still in the process of resolving this issue,” he writes.
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http://www.pcgamer.com/2013/03/05/si...und-ea-origin/