Quote:
Originally Posted by bizaro86
Sounds to me this isn't an unforseen situation, it's just an error.
Example: If they quoted you $500 (or whatever) for a root canal, and then it turns out you actually needed 2 root canals, then it's reasonable for the price to go up.
It sounds like here she was getting one cap/veneer, and they quoted it wrong, and then want the extra money. That's not unexpected or new information, that's a mistake in the quote, which they should honor, especially since they've already done the work.
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In my example, I ended up having 3 root canals on the same tooth! Basically took 7 visits to the dentist to get rid of my pain, and in the end finally pulled the tooth,
They tried to bill me for the 2 root canals, ended up paying for 1, numerous xrays, and finally an extraction. I'm not a fan of dentist treating my insurance like a black check, but when you are in mind numbing pain for weeks, I really had no choice. That was not a fun summer.
I understand it was a tricky tooth, but shouldn't have to shell out $3k + for a 1K procedure.
Back to topic, estimates are done to give reasonable idea of costs, allowing the customer to make a reasonable decision.
In my case, I wanted the tooth pulled on 1st visit, ended up wasting a summer in pain and cost the insurance a boatload of money.