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rd_aaron · 03-04-2013, 02:05 PM

First of all, I wanted to ask if anyone else's Shaw bill just went up for this month. I wasn't aware that they could just bump up the price on you, especially without any communication to that effect. I'm just on month to month, but I had talked to them previously about services. They told me that I was paying less now for Broadband 50 than what it would be if I were a new customer and that I was grandfathered in with the old price. If that's the case, why does the cost of my services go up?

Second of all, has anyone had any success negotiating a better deal with Shaw while you're a current customer? I talked to retentions once after our 6 month promo and they said they wouldn't offer a deal to people coming off a promotion. It's now been over a year, and I'm not really satisfied with their service for what we're paying. We have Broadband 50 (which I want because I play on Xbox Live, and my wife likes to watch TV shows online.. although we can't do them at the same time wirelessly, so Shaw is coming over to check that out tonight), and just basic cable with one theme pack for $120. I feel like I could do better, or at least go with Telus for a promo to save a bunch of money.

Anyone have anything better? What kind of deals do you have?

03-04-2013, 02:05 PM	#1
rd_aaron Scoring Winger Join Date: Mar 2011 Exp:	Shaw Contracts/Retention First of all, I wanted to ask if anyone else's Shaw bill just went up for this month. I wasn't aware that they could just bump up the price on you, especially without any communication to that effect. I'm just on month to month, but I had talked to them previously about services. They told me that I was paying less now for Broadband 50 than what it would be if I were a new customer and that I was grandfathered in with the old price. If that's the case, why does the cost of my services go up? Second of all, has anyone had any success negotiating a better deal with Shaw while you're a current customer? I talked to retentions once after our 6 month promo and they said they wouldn't offer a deal to people coming off a promotion. It's now been over a year, and I'm not really satisfied with their service for what we're paying. We have Broadband 50 (which I want because I play on Xbox Live, and my wife likes to watch TV shows online.. although we can't do them at the same time wirelessly, so Shaw is coming over to check that out tonight), and just basic cable with one theme pack for $120. I feel like I could do better, or at least go with Telus for a promo to save a bunch of money. Anyone have anything better? What kind of deals do you have?