[sclitheroe]

It's probably not the router, there isn't a router out there, ISP provided or not, that will have a hard time handling 10mbps throughput.

First thing I'd do is open a command prompt and run ping 8.8.8.8 -t , and let it run for a full hour before pressing ctrl-c to terminate the continuous ping. Take a look at the packet statistics and see what kind of packet loss you are experiencing.

The other thing you should be doing is testing throughput using Shaw's speed test at speedtest.shaw.ca , and see what numbers you get there - reason being, you want to investigate the throughput of the Shaw portion of the network, rather than some random site selected by speedtest.net on the internet - many of the sites available on speedtest have low(ish) bandwidth connections themselves, and aren't going to give you accurate results. Run the test a good 5 or 10 times to come up with a true average.

If you are getting consistently low speeds or significant (more than a few %) packet loss on the ping test, you need to call Shaw first, and worry about a possible router replacement later.

Edit: You should also be doing all of this testing wired via ethernet cable first, to eliminate Shaw, and then on wifi, to see where the actual performance issue exists.