In all seriousness, I was pleasantly surprised with my last UPS experience. Sure, I had to pay brokerage fees, but I expected that. $30 on $350 worth of electronics didn't seem so bad. My package was supposed to be delivered in 1-3 days. On the third day I got it at 7:30 PM, which surprised me in a good way.
Contrast this to when I used DHL at Christmas, the tracking was all messed up, they wouldn't let me pay brokerage fees over the phone and leave the package at my door. I had to spend 1h30m of my time driving up to the airport to pick it up. When you pay $50 for delivery I kind of think delivery should be included.
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