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Originally Posted by Article
"It is your duty as a tour operator to advise us of noisy or unruly guests before we travel."
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Given the absolute absurdity of the other complaints, I feel this one is out of place and could easily be a legitimate complaint.
If, let's say, a retired couple wanted to go for a nice relaxing tropical vacation and ended up in a party area during spring break that's completely on the tour operator as failing to do their job properly. Even if they ended up in a usually quiet hotel that just happened to have some unruly guests at the time, it's still really on the tour operator to know how the hotel handles such guests. There's clearly a difference a between hotels that allow, if not encourage, "party behaviour" and others where it's simply forbidden and that's likely where the complaint stems from.