I can appreciate where it kind of looks like this app is operating as a broker without a license, at least in the dispatcher aspect of a broker.
Sure the app is just like waving down a cab, except it's so much more that it's just another case of technology making a whole existing setup (brokers, licensed by the city, etc) invalid.
In a case like this the city should, rather than just deciding if this technology goes against their rules, maybe re-think how the whole thing is setup.
And brokers and dispatchers instead of fighting it, embrace it, instead of each cab driver worrying about their own device and probably viewing and accepting requests while driving around, incorporate their dispatchers into the process..
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Uncertainty is an uncomfortable position.
But certainty is an absurd one.
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