Quote:
Originally Posted by Cowboy89
My favorite comment was by one driver who was complaining about not knowing who they're picking up using this service. How does having a dispatcher solve this problem? Or furthermore how do they know the dude with his hand up on the side of the street hailing him isn't a rapist?
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The email won't call for help where as the dispatcher can.
Dispatcher has a pick up address and knows (roughly) when cabbie is overdue for a next call