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photon · 02-11-2013, 11:56 AM

Unsure about sending to an IP, but that's what I was talking about with DNS and MX record issues.

You can use this to find out what your MX records are:

http://mxtoolbox.com/SuperTool.aspx?...algarypuck.com

Then you could get one of the users to run this command from a command line inside their network (i.e. the network that their outgoing mail server runs in).

nslookup -type=mx calgarypuck.com

If the IPs jive then something else is going on. Or there's a network issue between their network and Google's mail servers.

If their outgoing mail server is elsewhere than on the same local network as their computers, you'll have to engage their IT support to start investigating.

02-11-2013, 11:56 AM	#12
photon The new goggles also do nothing. Join Date: Oct 2001 Location: Calgary Exp:	Unsure about sending to an IP, but that's what I was talking about with DNS and MX record issues. You can use this to find out what your MX records are: http://mxtoolbox.com/SuperTool.aspx?...algarypuck.com Then you could get one of the users to run this command from a command line inside their network (i.e. the network that their outgoing mail server runs in). nslookup -type=mx calgarypuck.com If the IPs jive then something else is going on. Or there's a network issue between their network and Google's mail servers. If their outgoing mail server is elsewhere than on the same local network as their computers, you'll have to engage their IT support to start investigating. __________________ Uncertainty is an uncomfortable position. But certainty is an absurd one.