Quote:
Originally Posted by MoneyGuy
We lost our luggage when we went to Europe last summer. It was gone for a few days and met us in a port on the Rhine. I could complain and stress out or forget about it until we were reunited. I chose the latter. Didn't want it to spoil our vacation. It happens and the only control is how you deal with it.
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Oh I understand crap happens - what I don't tolerate is the complete lack of responsiveness and crappy customer service, especially since this company uses its customer service as a selling point.